Tips for a high-quality online counseling session
You'll find our secure video chat extremely easy to use. There is no download required, and no sign-up necessary.
Here are some tips to ensure you have a high quality session.
Have good lighting
Use the fastest internet connection possible
Use Chrome as your browser.
Use your normal laptop or computer - no mobile devices
The speed of your internet directly relates to the audio and video quality.
Our video chat will use your computer's integrated webcam and microphone, or any attached webcam/speakers.
If you don't currently Chrome, it can be downloaded within seconds using the link below.
Any light sources should be directed at you, for the clearest video. Avoid sitting with your back to a window, or with any other strong light sources in back of you. This will create a darkening effect of your face, and lower general resolution.
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